Prepared by EBizCharge for CBR Technology
As many companies continue to look to optimize their finances, integrated software solutions have become essential for operational efficiency.
Business systems like Microsoft Dynamics 365 Business Central support these integrations to deliver seamless financial operations and payment processing.
Understanding how Microsoft Dynamics 365 Business Central connects with other software is vital to enhancing your performance. Thankfully, this article will provide an overview of Business Central integrations and the benefits they provide Dynamics users.
What is Microsoft Dynamics 365 Business Central?
Microsoft Dynamics 365 Business Central, or Dynamics BC, is an enterprise resource planning (ERP) platform that serves as an all-in-one business management solution. It caters primarily to small and mid-sized businesses and offers financial management, supply chain, inventory, operations, sales, and customer service tools.
Business Central is a cloud service, or software as a service (SaaS), with options available for on-premises deployment to accommodate specific business requirements. The strength of Business Central lies in its versatility and the ability to tailor its use through extensive customization options, add-on apps, and integrations.
Microsoft Dynamics 365 Finance is another system like Business Central that helps businesses manage their finances, but the two differ in functionality and use cases.
Dynamics 365 Business Central vs. Dynamics 365 Finance: What’s the difference?
While Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 Finance are both applications within the Dynamics 365 suite, each serves different business needs and purposes.
Dynamics 365 Business Central is a comprehensive solution typically used by small to mid-sized businesses and provides broad functionality for various operations, including financial management, supply chain management, sales and service management, and more.
Business Central is generally known for its user-friendly nature and sustainability for enterprises looking for an all-in-one ERP system that can manage various facets of their business. This includes financials, supply chain sales, project management, and operations, all within one unified platform.
The Business Central platform may be seen as more flexible and user-friendly than Dynamics 365 Finance since it’s primarily used by companies seeking an all-inclusive ERP that covers finances and other essential business initiatives.
On the other hand, Microsoft Dynamics 365 Finance targets larger enterprises with more complex requirements by focusing on financial management performance monitoring and delivering in-depth analytics and reporting capabilities.
Microsoft Dynamics 365 Finance can manage global financial complexities and is more suitable for businesses that need a highly specialized financial management tool that can operate at scale.
Despite both applications offering robust tools, the choice between Dynamics 365 Business Central and Dynamics 365 Finance will depend heavily on the specific needs, size, and complexity of the organization’s financial operations.
Now that you understand the differences between these two systems, the following section will explain the various integrations Dynamics 365 BC supports.
5 types of Dynamics 365 BC integrations
With the right software integrations, you can expand your financial capabilities in Microsoft Dynamics 365 Business Central to seamlessly sync various functionality and applications for a more universal approach.
Here are five Dynamics BC integrations that your business can incorporate to enhance its financial operations and management:
Payment integrations: Microsoft Dynamics 365 Business Central payment integrations enable merchants to deliver secure and efficient payment processing services. This includes integrating with various payment gateways and financial institutions, providing businesses with the tools to handle transactions directly within the BC environment.
Customer Relationship Management (CRM) integrations: Microsoft Dynamics 365 Business Central can sync with customer relationship management (CRM) integrations to enhance customer engagements and sales processes. With Dynamics 365 Sales or other CRM systems, BC ensures sales teams can access up-to-date customer records and interactions and offers customer demand and behavior insights. CRM integrations help manage leads, sales quotes, and after-sales service, increasing business productivity by integrating marketing, sales, and customer service operations.
eCommerce integrations: eCommerce integrations with Business Central provide a direct link with online sales platforms and marketplaces. Businesses benefit from real-time synchronization of product listings, orders, inventory, and customer data. This type of integration simplifies the management of online sales channels by automating data transfer, reducing manual workload, and enabling consistent customer experiences. This integration allows eCommerce merchants to keep up with online customer transactions and demands.
Project management tool integrations: Dynamics 365 Business Central’s integrations with project management tools are designed to effectively collaborate and track project progress. Integrating with external project management solutions allows teams to align their operations within Business Central, from budgeting to resource allocation, time-tracking, and reporting. These advanced functionalities increase project efficiency and deliverability by providing clear visibility about timelines and milestones, thus enhancing decision-making and execution.
Supply chain management integrations: Supply chain management integrations in Business Central focus on optimizing operations from procurement to delivery. By connecting with external logistics, inventory management, and supplier systems, businesses can automate their supply chain activities, gain real-time insights into inventory levels, and manage purchase orders efficiently. This integration monitors the flow of goods, mitigates risks, and improves customer satisfaction by quickly fulfilling products and services.
All these Dynamics 365 BC integrations aim to improve different operational areas, whether payment processing, customer relationship management, eCommerce, project management, or supply chain management.
Now that you know more about these integrations, the following section will discuss the benefits associated with pairing third-party integrations with your Business Central system.
What are the benefits of third-party integrations for Microsoft Dynamics 365 Business Central?
Integrating third-party software integrations with Microsoft Dynamics 365 Business Central amplifies the functionality of this system by introducing specialized features and capabilities tailored to businesses’ unique requirements or industry-specific needs.
In addition to extending the core functionalities of Business Central, third-party integrations offer more business tools that can streamline operations, lower costs, and improve business intelligence.
Five benefits of integrating a third-party system with your Business Central system include:
Streamlined business processes and automation
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