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Microsoft Dynamics 365 Customer Engagement

CRM & Sales Solution with Complete Integration to Dynamics 365

As an intrinsically international CRM Suite, the Microsoft Dynamics 365 Customer Engagement

Apps are the core of Microsoft's cloud-based Dynamics 365 Customer Relationship

Management software offering. Your team can use the robust functionality of Customer

Engagement (formerly Microsoft Dynamics CRM) on your favorite workstation, tablet, or smart phone.

The Dynamics 365 Customer Engagement Apps include:

 

Sales Enterprise

 

Go beyond sales automation with Dynamics 365 Sales to understand customer needs,

engage more effectively, and close more deals.

  • Empower sellers to build relationships

  • Boost sales productivity with seamless tools

  • Innovate with sales solutions built to evolve

  • Improve conversion, response, and win rates

  • Shows when and how customers interact

  • Keep relationships on track

  • Unify relationship data and processes

  • Minimize routine tasks

  • Concentrate on selling

  • Streamline workflow

Marketing

 

Increase customer demand for your products and services and improve marketing results with Dynamics 365 Marketing.

  • Create and nurture leads

  • Align sales and marketing

  • Make informed decisions

  • Grow with an adaptable automated marketing platform

  • Turn relationships into engaged customers

Sales Insights

 

Win more deals by enhancing each customer interaction, sales activity, and business decision with sales intelligence.

  • Make the benefits of AI a reality for your business

  • Learn from your sales calls with conversation intelligence

  • Identify what is and isn’t working

  • Sell smarter with contextual insights

  • Make strategic decisions

  • Find the best opportunities

  • Innovate with an adaptable solution

Customer Insights

 

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences.

Unify all your customer data across the full range of sources to get a single view of customers.

  • Make the benefits of AI a reality for your business

  • Deliver personalized experiences with a 360-degree, holistic view of your customers

  • Discover insights and take action

  • Adapt and extend the solution for your needs

  • Rely on a productive and trusted platform

 

Call us at (855) 227-0700 for more information about Dynamics 365 Customer Engagement pricing & implementation